Alert Center

Console: Admin Backend
Page Route: /admin/duty
Primary Users: Platform operations staff, SRE, on-call personnel

"Alert Center" provides operations administrators with end-to-end operational capabilities including alert rule management, alert handling, message notifications, noise reduction configuration, on-call management, and alert analytics dashboards.

What Can I Do

Scenario	Capability
Monitor Alert Posture	View alert severity trends and notification channel delivery metrics via the Analytics Dashboard
Define Alert Rules	Create alert rules and expressions, define trigger conditions and severity levels
Handle Alerts	Claim, silence, or close alerts in the alert list
Configure Notifications	Manage message templates, subscription strategies, and notification channels
Prevent Alert Storms	Configure noise reduction strategies to achieve alert convergence
Schedule On-Call	Create on-call teams and scheduling plans

Sub-modules

Sub-module	Document	Description
Analytics Dashboard	Analytics Dashboard	Alert posture, severity trends, and notification channel delivery analysis
Rule Management	Rule Management	Alert rule and expression management
Alert Management	Alert Management	Alert list, message notifications, noise reduction, subscription strategies, message templates
On-Call Management	On-Call Management	On-call teams and scheduling management

Typical Usage Workflow

1. Create alert rules and define trigger conditions and severity levels in Rule Management.
2. Configure notification content templates in Alert Management > Message Templates.
3. Configure alert recipients and notification channels in Alert Management > Subscription Strategies.
4. Configure alert convergence strategies in Alert Management > Noise Reduction to prevent alert storms.
5. Create on-call teams and scheduling plans in On-Call Management.
6. When alerts trigger, claim, silence, or close them in Alert Management > Alert List.
7. Periodically review the Analytics Dashboard to analyze alert trends and notification delivery status.